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What have you done so far to try to resolve this problem? (Describe any activities that you have done so far, such as booting in safe mode, running Disk Utility, replacing fonts, etc.)

Error Message (If you are getting an error message, please quote the message as closely as possible with any error numbers here. Include the step or place at which the error occurs.)

If you are having an issue with your copy of DiskWarrior, please tell us how you started up your Mac when the issue occurred:

Description of Issue or Your Question* (Please describe as closely as possible the steps that it takes to cause the issue you are having, or enter your question here.)

Subject of Your Question* (Please enter a short subject, including product name, for your message.)

Your Issue or Question

Note: If this is a presales question about an Alsoft product that you do not own, enter "presales".

Serial Number*



Information About Your Alsoft Product

Use the text field above to provide any other information about your disk as appropriate.




Disk Format

If Your Question Has to Do With a Specific Disk, Please Provide

the Following Information

Please tell us anything else about your Mac system that you think might be applicable to your question. (Peripherals, Kernel Extensions, upgrade cards, etc.)


Mac OS Version


Mac Model

Information About Your Mac

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Information About You

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Use this form to ask technical questions. The information you submit will be sent to our technical support staff. Please allow a 1 to 6 hour response time during normal business hours, although occasionally more time may be required.


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